"We will continue to support our community during the coronavirus (COVID-19) pandemic."

Accountability & reporting

We are working with countries and businesses around the world to promote ourselves globally.

We are committed to maintaining an unbiased support, and ensuring all individuals and companies participate in the system fairly and ethically.

  • We collect customer feedback to ensure our service lives up to our goal of being fast, easy, caring, right and clear, and learn how we can improve
  • The help the individuals learn about their responsibilities in this system, to prevent fraud and program abuse
  • Our Annual Report provides an overview of each year’s operational highlights and our financial performance
  • The lays out the foundation for removing barriers for people with disabilities and developing standards for making it accessible for everyone. Our Accessibility Plan outlines the efforts in this regard.